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Service customers reap rewards

03-03-2015

As the UK’s leading load cell and process weighing system manufacturer, Applied Weighing provides competitively priced market leading weighing solutions and engineering excellence, enabling clients to boost production efficiency and reduce costs. Applied Weighing’s ability to meet complex requirements is attributed to a team of site and software engineers who rank amongst the most experienced and professional process weighing engineers in the UK. Each engineer carries fully traceable calibration equipment which is calibrated annually in accordance with ISO9001. This allows Applied Weighing to offer a service for a full spectrum of site weighing equipment. Coupled with the strategic positioning of engineers across the country for rapid response, customer surveys have shown that Applied Weighing exceeds expectations every time. Maintaining and calibrating process equipment is vital to ensure accuracy and confidence in the production process. Regular scheduled visits by a process weighing expert allow clients to plan service times based on their individual production needs; ensuring that equipment is performing perfectly and to avoid unwanted delays. Representing a revolution in calibration, Applied Weighing’s HydraCal direct force calibration system allows for a weighing vessel or silo to be fully calibrated in the fraction of the time taken using flow meter or weighbridge calibration methods. ATEX approved, the calibration system is highly cost effective, with considerable savings over traditional methods. Once positioned, the calibration operation is quick and simple, as well as being suitable for undertaking whilst product remains inside the weighing vessel. To provide the most suitable level of service to its clients, Applied Weighing offers 3 levels of cover; premier, premier plus and premier gold. Each plan includes a variety of cover options, such as full telephone support, guaranteed breakdown response, breakdown call outs and instrumentation replacement. From installation and commissioning, to preventative and corrective maintenance, Applied Weighing delivers the total support that one would anticipate from a leading manufacturer.

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